dsprintsindia.com

Question and answers

Frequently Asked Questions

We’ve answered all the questions you may have before ordering a custom print. Not found a relevant answer to your query? We are happy to answer any questions you may have about your print at any time.

DS Prints India (by Digi Suggest Solutions) is a Delhi-based one-stop store for customized and personalized products  including corporate gifts, branded merchandise, apparel, stationery, mugs, caps, bags and more. We serve individuals, startups and 50+ businesses across India.

We offer a wide range of customizable products including T-Shirts, Polo T-Shirts, Mugs, Caps, Bags, Diaries, Pens, Desk Organizers, Keychains, Laptop Stands, Mouse Pads, Wall Clocks, Water Bottles, Coffee Tumblers, Mobile Stands, Calendars, Gift Sets and complete Corporate Gift Hampers.

Yes! We cater to individual customers looking for personalized gifts as well as businesses needing bulk branded merchandise, employee gifting kits, event giveaways and corporate gift hampers.

Absolutely. We specialize in logo printing and branding on all our products. Simply share your logo file while placing the order and our team will handle the rest.

Yes! DS Prints India has a built-in Design Studio (available at dsprintsindia.com/designer) where you can create or customize your design even without prior design experience. You can choose from fonts, pre-made templates, upload your own artwork or import photos.

We recommend high-resolution files in formats like PNG, PDF, AI or EPS for the best print quality. For logo files, vector formats (AI/EPS) are preferred.

Yes, we provide design mockups so you can review and approve your design before production begins. This ensures complete satisfaction with the final product.

You can place a bulk order directly through our website or contact us at orders@dsprintsindia.com / +91-9625629658. Our team will assist you with product selection, customization, pricing and delivery.

Yes! We offer curated Corporate Gift Hampers, Employee Joining Kits, Office Essential Sets and Daily Utility Gift combos all fully customizable with your brand identity.

Yes. Visit http://dsprintsindia.com/request-a-quote or reach out to us directly. We offer competitive pricing for bulk orders with attractive discounts.

Yes, we deliver pan-India. We also offer global shipping options for select products.

Delivery timelines depend on the product type, quantity and customization requirements. Typically, orders are processed and dispatched within a few business days. Our team provides estimated timelines at the time of order confirmation.

Yes on-time delivery is one of our core commitments. We carefully pack and dispatch every order to ensure it reaches you or your recipients on schedule.

All orders are carefully packed to prevent damage during transit. Corporate gift orders can also include custom-branded packaging upon request.

We accept all major payment methods including UPI, credit/debit cards, net banking and other standard online payment options available at checkout.

Prices shown may or may not include GST. Our GSTIN is 07AJVPT4577H1ZA. A proper GST invoice is provided with every B2B order.

Yes! We offer up to 25% off on select products and up to 30% savings on bulk orders. Keep an eye on our website for ongoing deals and promotions.

Since our products are custom-made to order, returns are generally accepted only in cases of manufacturing defects or incorrect printing. Please refer to our full Refund & Returns Policy at https://dsprintsindia.com/refund_returns for details.

If you receive a product that is damaged or doesn’t match your approved design, please contact us immediately at orders@dsprintsindia.com with photos of the issue. We will resolve it promptly.


Once your order is dispatched, you will receive a tracking number via email/WhatsApp. You can also track your order status by logging into your account at https://dsprintsindia.com/my-account.

You can reach us through:

  • 📧 Email: orders@dsprintsindia.com
  • 📞 Phone: +91-9625629658 / +91-9625619164
  • 📍 Address: 10/239, A-2 Block, Bhagat Colony, Sant Nagar, Delhi – 110084
  • 📱 Instagram: @dsprintsindia
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